Passengers generally appreciate the friendly and helpful staff, as well as the comfortable and clean buses. Many reviews highlight timely departures and safe driving experiences. However, some users noted issues with cleanliness in restrooms, occasional delays in arrival times, non-functioning amenities like air conditioning or charging points, cramped seating arrangements, and a lack of onboard services such as snacks or beverages.
For one the toilet couldn't be utilised 100% passengers were instructed to do number one only, unfortunately there was a lady who had a runny tummy so we had to make numerous stops to accommodate her. Secondly I'm not sure if the bus had a clash with a small car the bus stopped the drivers got off with out saying anything to us even when they got back. Thirdly we were supposed to reach our destination at 5pm but we arrived an hour later.
2 out of 5 stars
Conny M.
I enjoyed traveling with Intercape ,however the bus seat chairs were so close to each other couldn't sit comfortably , that was bit disappointing, otherwise all was good and drivers were so consistent on time
5 out of 5 stars
Hazel Z.
Service they provided was excellent! Just the bus was smelling urine! From PTA till we reach our destination that was so unpleasant!
Passengers have shared positive experiences with the bus service, highlighting clean buses, friendly and communicative drivers, and comfortable seating. However, some reviews mention issues such as non-functional charging ports and occasional delays in arrival times. Despite these minor concerns, many travelers appreciated the overall journey experience provided by Intercity Xpress.
I didn't enjoy a single thing about the trip,we froze from Pretoria to Durban . When we requested the heater to be turned on,the drivers ignored the request
1 out of 5 stars
Nozingisile M.
Best Ride ever , my husband, my son and my self we extremely enjoyed our trip. Starting from the PTA station - the customer service 👌, the bus driver 👌, the bus “black mamba” it had modern features which we enjoyed a lot , charging plugs, bus chairs like I managed to adjust my seat to my preference, the rest room. Very clean smells wonderful. I’m definitely bring my extended family, colleagues and friends
5 out of 5 stars
Julia M.
The condition of the buss but other than that everything was just up to standard
Passengers frequently commend the punctuality and safety of their journeys, highlighting friendly drivers who contribute to a pleasant travel experience. However, some reviews mention concerns about the lack of onboard facilities such as toilets and charging points. Additionally, there are occasional reports regarding temperature control issues on certain buses.
The driver refused to drip me off at my selected drop off point beach front, I had to spend more cash for Bolt
1 out of 5 stars
Molebogeng M.
The bus was good and the driver was the best the only thing that made me angry 😡 was the guy that was taking measurements of the suitcases and other stuff,he said I should pay for my blanket without even taking the measurement size ,I asked him how he stated shouting at me and my blanket was a small blanket no weight
5 out of 5 stars
Winile P.
Arrived early at Pretoria but we took long a Johannesburg station and this other mall at Johannesburg more than 30 minutes waiting that time I left Pretoria at 6am
According to 38 reviews, Citiliner received a 3.3-star rating for this journey. Travellers were especially satisfied with the staff and the seats, but some complained about the Wi-Fi. Citiliner ticket prices on this trip start at R 309
Citiliner Plus Pretoria Durban recent customer reviews
The bus had problems, wipes not working and was raining it arrived two hours late then what was scheduled, it was just a total disaster.
1 out of 5 stars
Sphindile M.
The driver was good, didn't have any problem on the road, for the first time I felt comfortable sleeping during my trip.
4 out of 5 stars
Gavaza M.
Please guys stop advertising false adverts, the bus was said to have a wifi but it didn't and it was regarded as clean but nah it wasn't and the driver doesn't take the covid 19 rules serious as some passengers were not wearing mask
Passengers consistently praise the comfort and cleanliness of the buses, as well as the friendliness and professionalism of the staff. Many reviews highlight timely arrivals and safe driving skills. However, some users noted issues with charging points not working during trips. Overall, travelers express satisfaction with their experiences on this service.
Big Sky Pretoria Durban recent customer reviews
The driver was friendly, obeying the road rules, arrived on time, very good driving skills.
5 out of 5 stars
Mlungisi Patrick Z.
My journey with Big sky was amazing...driver's company was very good👍
Bus was clean,smell nice
There was nothing I didn't like
5 out of 5 stars
Mamsy M.
Very disappointing. I even sent a complaint email and made several phone calls but to date nobody even responded to me.
Passengers generally appreciated the comfort and cleanliness of the buses, highlighting friendly and helpful drivers who ensured a smooth journey. Many noted that trips were punctual, with clear communication from staff. However, some mentioned concerns about speeding drivers and inconsistent temperature control on board.
Greyhound Pretoria Durban recent customer reviews
Bus broke down at night, the other one was brought after 2 hours and 30 minutes. I ended up missing the interview I was travelling for and regret wasting my money in booking a bus
1 out of 5 stars
Nokwanda N.
I got greyhound bus it had cockroaches. I got raindrops when it was raining. It was stuffy inside no fresh air.
1 out of 5 stars
Samukelo N.
It was late and there was no communication,when we reach park station this thing of up and down l don't like it.
Based on 2829 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the cleanliness but often complained with the Wi-Fi. APM WC ticket prices on this trip start at R 464
Frequently asked questions about travelling from Pretoria to Durban by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from Pretoria to Durban?
The cheapest bus tickets from Pretoria to Durban start at R 292. The average price for this route is around R 526. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from Pretoria to Durban?
The average bus journey time from Pretoria to Durban is 9h 30m, covering a distance of 534 km. The fastest bus gets you there in 5h 10m and is operated by Eagle Liner.
Which bus companies service the Pretoria to Durban route?
What is the earliest and latest departure time for the bus from Pretoria to Durban?
The earliest bus departs from Pretoria to Durban at 05:30. And the latest bus departs at 21:30.
What are the CO₂ emissions for the bus trip from Pretoria to Durban?
A bus trip from Pretoria to Durban produces an estimated 13 kg of CO₂, making it a highly eco-friendly travel option and Busbud’s recommended way to travel.
What is the best bus company from Pretoria to Durban?
According to Busbud customers, the highest-rated bus company on this route is Citiliner, with an average rating of 3.6 out of 5 stars based on 1973 reviews.
Which bus company has the best Wi-Fi from Pretoria to Durban?
Based on reviews on Busbud, the bus company Citiliner has the best Wi-Fi rating with a score of 1.8.
Which bus company offers the most punctual service from Pretoria to Durban?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Pretoria to Durban?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Citiliner, with a cleanliness rating of 4.3 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
13/12
R 337
14/12
R 432
Today
R 332
16/12
R 321
17/12
R 358
18/12
R 358
19/12
R 321
20/12
R 295
The cheapest trip from Pretoria to Durban was searched and found on 20 Dec 2025 with a price of R 295
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Pretoria to Durban as early as possible.
You can expect to pay from R 295 to R 1 368 for a bus ticket from Pretoria to Durban based on the last 2 days. You can expect to find the cheapest price for the trip at R 295, which is on 2025-12-20.
Usually Big Sky, Greyhound South Africa, Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Pretoria to Durban was searched and found on 20 Dec 2025 with a price of R 295
