Users generally appreciate the friendly and helpful staff, as well as the safe driving of Intercape buses. The cleanliness of the buses is also frequently mentioned positively. However, some reviews note issues with adherence to schedules and occasional problems with bus blowers leading to uncomfortable temperatures inside. Despite these minor concerns, many users express overall satisfaction and willingness to use this service again in future travels.
Intercape Mainliner Durban Heidelberg - GP recent customer reviews
The Intercape staff at the Durban Station Office are super friendly and helpful. They gave really great service, answered all customers questions and made sure everyone boarded the correct buses.
4 out of 5 stars
Ntombifuthi Z.
The bus was late, they had driver problems which were not communicated to us, the whole trip got delayed by 2hrs, which made most us arrive at our destinations when it was already dark, and public transport was already unavailable. It was the last time I'll ever use bus services, ever.
1 out of 5 stars
Charles S.
I loved the service with bus drivers although the times were not adhere to and then we were picked from beach to station to start with process of checking in but otherwise I am happy with everything
Customers generally appreciate the professional and friendly service provided by the staff, noting that buses are comfortable and often on time. However, there were some concerns about non-functional charging ports, delays in departure times, repeated passenger checks at pick-up points, and unresolved issues with lost items reported to customer service.
Eagle Liner Durban Heidelberg - GP recent customer reviews
I didn't enjoy due to time keeping nd poor pre trip inspections. Bus was fault for 3 hours.. I'm going to be off pick 21h30 instead of 16h10
1 out of 5 stars
Simphiwe H.
I appreciated that fact that they left on time and arrived at my destination on time as well. They are very professional
5 out of 5 stars
Judy T.
We got to our destination fairly easy. The double checking of passengers at different pick-up points is irritating. If the people are being checked as they enter why we are being checked again?
Passengers have shared positive experiences highlighting the friendly and patient drivers, timely arrivals, comfortable seating, and enjoyable trips. However, some reviews mention issues such as inadequate space on buses, malfunctioning doors causing delays in departure times or arrival at inconvenient hours like 3:00 am. Additionally noted were concerns about unpleasant odors from toilets and a lack of charging ports for devices during travel.
Intercity Xpress Durban Heidelberg - GP recent customer reviews
Front desk service was out of this world. The driver though was very rude, shouting at passengers and not even willing to help and assist elderly people. He was even rude to my father who was asking for assistance because he was not familiar with Gauteng. They were supposed to get off at Heidelberg but because of his rudeness and refusal to help they were dropped off at Park Station
1 out of 5 stars
Bhekumbuso Enoch Z.
Your boarding at Durban station is not organized, we left Durban at 21:35 instead of 21:00. No explanation of why the bus was delayed. My kid got restless because we stood there outside, people were pushing each other it was a chaos
1 out of 5 stars
Bawinile M.
The trip duration was supposed to be from 11:30 to 17:30 but the bus arrived at at the destination at 19:10
Customers have reported that the charging ports were working well on the bus. Some customers found the drivers to be annoying as they were shouting frequently. However, others appreciated the positive attitude of the drivers, mentioning their patience and willingness to assist.
Big Sky Durban Heidelberg - GP recent customer reviews
Charging port were working good.
The drivers were just shouting for everything so annoying
3 out of 5 stars
Nontando M.
Firstly the bus was late. Secondly I was told to offload my luggage at Durban station so that I can be issued a luggage ticket meaning I queued at beach front and station
Not enough legroom.
Frequently asked questions about travelling from Durban to Heidelberg - GP by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from Durban to Heidelberg - GP?
The cheapest bus tickets from Durban to Heidelberg - GP start at R 288. The average price for this route is around R 431. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from Durban to Heidelberg - GP?
The average bus journey time from Durban to Heidelberg - GP is 7h 30m, covering a distance of 455 km. The fastest bus gets you there in 5h 55m and is operated by Intercity Xpress.
Which bus companies service the Durban to Heidelberg - GP route?
What is the earliest and latest departure time for the bus from Durban to Heidelberg - GP?
The earliest bus departs from Durban to Heidelberg - GP at 06:30. And the latest bus departs at 22:00.
What are the CO₂ emissions for the bus trip from Durban to Heidelberg - GP?
A bus trip from Durban to Heidelberg - GP produces an estimated 11 kg of CO₂, making it a highly eco-friendly travel option and Busbud’s recommended way to travel.
What is the best bus company from Durban to Heidelberg - GP?
According to Busbud customers, the highest-rated bus company on this route is Intercape, with an average rating of 3.5 out of 5 stars based on 45773 reviews.
Which bus company has the best Wi-Fi from Durban to Heidelberg - GP?
Based on reviews on Busbud, the bus company Big Sky has the best Wi-Fi rating with a score of 1.5.
Which bus company offers the most punctual service from Durban to Heidelberg - GP?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Durban to Heidelberg - GP?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.2 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
04/02
R 347
05/02
R 418
Today
R 401
07/02
R 295
08/02
R 323
09/02
R 295
10/02
R 289
11/02
R 344
The cheapest trip from Durban to Heidelberg - GP was searched and found on 10 Feb 2026 with a price of R 289
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Heidelberg - GP as early as possible.
You can expect to pay from R 289 to R 700 for a bus ticket from Durban to Heidelberg - GP based on the last 2 days. You can expect to find the cheapest price for the trip at R 289, which is on 2026-02-10.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Durban to Heidelberg - GP was searched and found on 10 Feb 2026 with a price of R 289
