The reviews highlight a generally positive experience with the bus service, noting clean buses and welcoming staff. Passengers appreciated punctual drivers and comfortable rides. However, some mentioned issues like non-adjustable seats, delays in arrival times at stations, damaged charging slots, and occasional lapses in communication from the crew. Despite these minor concerns, many travelers expressed satisfaction with their journeys overall.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Users have shared positive experiences regarding the comfort of the buses and the friendliness of drivers. Many appreciated timely arrivals, with some trips even reaching destinations earlier than expected. However, there were consistent mentions of delays in departures and issues such as lack of charging ports on board.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Customers consistently report a positive experience with BigSky, highlighting punctuality as a key feature. Many users appreciated the timely departures and arrivals, contributing to an enjoyable journey. Additionally, passengers found the travel safe and comfortable, making it highly recommendable for those seeking reliable bus services without any complaints about their experiences.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Based on 64 reviews, the company was rated 2 stars on Busbud. Travellers were especially satisfied with the ticket access and the value for money but often complained with the Wi-Fi. Gxaweni ticket prices on this trip start at US$23
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Users have reported that the bus service is generally punctual, with comfortable seating and friendly drivers. However, some passengers noted concerns such as having to wait for others who missed the bus or not being given time to purchase food during long trips. Despite these minor issues, travelers appreciated the overall experience provided by Makalalatransport.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Passengers generally appreciate the friendly and well-mannered staff, as well as the clean buses with working air conditioning. Many enjoyed their trips due to comfortable seating and efficient service. However, some reviews mention issues such as late arrivals at pick-up points and a lack of onboard facilities like toilets or charging ports in certain instances.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Chilwans Express offers 3 daily departures, and you can find tickets starting at US$34. The quickest ride takes around 785. Chilwans Express offers a cost-effective solution to get you where you need to be.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Passengers have highlighted the friendly and cooperative nature of the drivers, contributing to a comfortable journey. The bus generally arrived safely at its destinations with adequate refreshment stops provided. However, some users reported issues such as cold temperatures on board and damaged phone charging plugs.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Based on 234 reviews, the company was rated 3.5 stars on Busbud. Travellers were especially satisfied with the ticket access and the departure location but often complained with the Wi-Fi. Badela ticket prices on this trip start at US$34
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Based on 528 reviews, the company was rated 1.7 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the Wi-Fi. Wez We Coaches ticket prices on this trip start at US$31
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Based on 10 reviews, the company was rated 2.4 stars on Busbud. Travellers were especially satisfied with the staff and the seats but often complained with the Wi-Fi. Flexi City Connect ticket prices on this trip start at US$24
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Users have shared positive experiences, highlighting a smooth ride and timely service. Additionally, the delivery aspect of their operations is appreciated by customers. Overall satisfaction with the bus service has been noted in multiple reviews.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Based on 84 reviews, the company was rated 2.9 stars on Busbud. Travellers were especially satisfied with the ticket access and the seats but often complained with the Wi-Fi. Mavumisa Transport ticket prices on this trip start at US$34
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Passengers have shared positive experiences highlighting the excellent and careful drivers, as well as the good value for money with quick trips featuring charging ports. However, some users mentioned issues such as bus changes during travel and an incorrect arrival time estimate. Additionally, there were concerns about seating arrangements not allowing families to sit together.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Many users appreciated the comfort and safety of their bus journeys. However, there were several mentions about issues such as cold temperatures due to excessive air conditioning, late arrivals, and a lack of charging ports for phones. Some passengers also noted concerns with loud music during nighttime travel and changes in scheduled departure times without prior notice.
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Based on 406 reviews, the company was rated 1.4 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the Wi-Fi. FF Gertse ticket prices on this trip start at US$24
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
Based on 7 reviews, the company was rated 3 stars on Busbud. Travellers were especially satisfied with the staff and the departure location but often complained with the power outlets. Ramalo ticket prices on this trip start at US$44
Intercape Mainliner Queenstown Cape Town recent customer reviews
I recently booked an Intercape Mainliner from Queenstown to Cape Town, and I chose this bus specifically because the seats recline and offer good legroom. As a pregnant passenger, comfort was very important to me, and I looked forward to the ride knowing I’d be able to travel in relative ease.
Unfortunately, my experience was the opposite. I was bullied by another passenger and the bus driver, who told me I was not allowed to recline my seat. The driver even threatened to “call the office” if I didn’t comply. What shocked me most is that when I looked around, almost everyone else had their seats reclined — so why was I singled out and denied the same comfort?
I am deeply disappointed and disgusted by the bus driver’s behaviour. Not only was it unfair and inconsistent, but it also showed a complete lack of empathy — especially towards a pregnant passenger. If reclining the seat is truly “not allowed,” then why does Intercape advertise reclining seats as part of their service? And if it is allowed (which it clearly is, since others did so), then why was I treated this way?
This was an upsetting experience and has left me questioning whether I can trust Intercape again. I hope management seriously looks into how their staff handle passengers, because this kind of treatment is unacceptable.
1 out of 5 stars
Sibone Z.
The first bad service I've got is from the lady who was working at intercape Queenstown station she was very loud and not friendly, the bus delayed for an hour and nobody informed us about that.
The driver arrived at 8pm instead of 7pm and he drove for 6 full hours without even stopping for passengers to go releave themselves we had to ask.
And the driver was not nice at all.
1 out of 5 stars
Sihle S.
It was very good and exciting because it was my first time travelling with BigSky.
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Where are the popular stops in Queenstown and Cape Town?
8001,, Foreshore, Cape Town, 8001, South AfricaCivic Centre
F - Bellville
8 Mabel St, Oakdale, Cape Town, 7530, South AfricaBellville
Frequently asked questions on the trip Queenstown, ZA - Cape Town
What's the distance between Queenstown and Cape Town by coach?
The distance between Queenstown and Cape Town by coach is approximately 510 miles (822 km).
How can I travel from Queenstown to Cape Town avoiding air travel?
You have the option to select the coach for your journey on this route. Choosing the coach guarantees a comfortable and sustainable travel experience, allowing you to admire the views on your way to your destination. You also have the option of utilising carpooling services.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
01/09
US$23
02/09
US$21
Today
US$20
04/09
US$20
05/09
US$20
06/09
US$20
07/09
US$20
08/09
US$20
The cheapest trip from Queenstown, ZA to Cape Town was searched and found on 4 Sept 2025 with a price of US$20
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Queenstown, ZA to Cape Town as early as possible.
You can expect to pay from US$20 to US$57 for a bus ticket from Queenstown, ZA to Cape Town based on the last 2 days. You can expect to find the cheapest price for the trip at US$20, which is on 2025-09-04.
Usually Mavumisa Transport, Badela will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
Meet and talk to locals at the bus stations while travelling from Queenstown to Cape Town.There is no better way to get inside travel information while exploring a new city than to go straight to its people.
Start sightseeing the minute your bus leaves the station. If you're on the night bus from Queenstown to Cape Town, get comfy and count the stars.
Taking the bus creates the smallest carbon footprint compared to other modes of transport. Not to mention that buses will allow you to discover scenic gems from Queenstown to Cape Town that are otherwise impossible to come by with a plane.
Create your own real life musical score by curating a personalized bus travel playlist - the perfect accompaniment to your bus ride from Queenstown to Cape Town.
Did you know?
One of the longest bus route in the world goes all the way from Ontario to Alberta in Canada (with the same bus). This trip is 3,435 km or 2,135 miles long and the price is a bit under $100.
It takes 27 hours to go by bus from Lima to Cusco, one of the craziest bus trips on the world. This route is used daily by locals and backpackers.
The Superbus, created by a Dutch engineer is the world's fastest bus with 250 km/h. Too bad it's only a prototype for now.
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The cheapest trip from Queenstown, ZA to Cape Town was searched and found on 4 Sept 2025 with a price of US$20
