Book Intercity Bus Bus Tickets

This was my first time using intercity bus. I am 81 and a friend dropped me off at the arrivals level but l still had to go inside and down the escalator to another level. I had to ask for help to locate post 4 but luckily l was able to get myself there in decent time. A very helpful Flixbus driver told me l was in the right place and that sometimes when there aren’t very many passengers for the last bus, it might be a small van and it turned out that he was correct. The intercity van arrived about 10 minutes after the scheduled arrival time and the driver put my roller case in the back and l boarded. A couple of others did as well. We departed about 5 minutes later , had a smooth drive from Pearson Airport to Woodstock arriving exactly on time. I was the only passenger getting off and the driver was efficient in remembering which bag was mine and was careful in unloading. All in all it was a good first experience and l have a couple of Toronto friends who l will be recommending this service to so they can easily come to visit without having to contend with driving the 401.

The drive on route itself was fine. We were almost two hours behind schedule, but that was a result of poor weather conditions due to the snow. My only complaint is that at the end of the journey the driver didn’t offer any assistance in helping people with their bags and suitcases. In past bus trips the driver has always helped by unloading the suitcases from the bus. This driver simply stood on his phone after opening the doors. Because there were so many passengers a lot of the bags were pushed to the back. Me and a few other passengers ended up unloading many suitcases to reach ours, and in doing so had to crawl in the compartment to dig them out. Because I’m young and able bodied this wasn’t too big of a deal but it wouldn’t have been possible for anyone with a physical disability. Overall there just seemed to be a lack of customer service.

Driver told me it wasn’t my bus. Left. Called the helpline. It was in fact the correct bus. Had to wait in the frigid temperatures and wind until the next bus which was 3 hours later. Helpline informed me that it I was on the itinerary for the next bus. Pulled up, was again told, not my bus. Called helpline again. Error was made in giving information from the initial call. Bus was in fact, not scheduled to pick me up for another 30 min or so. I am a student and did not have any other option. Finally was able to get on the bus. Thankfully my flight was delayed 25 minutes, otherwise I would have missed my flight to visit my family for the holidays. They live a 22 hour drive away.

Absolutely terrible. Arrived later than the stated time, added more stops as we went and made me miss my flight.

The ony thing zi didnt lie was that the driver just stopped at the road side and we had to climb over the snow bank to get out of the bus. He should have pulled into the parking lot . That would have been much safer.

Driver was not doing his job well and didn’t even help with bags. Reckless driving