Passengers have shared positive experiences with the bus service, highlighting friendly and funny drivers, comfortable rides, and clean buses. However, some users noted issues such as non-functional charging ports and unpleasant odors in restrooms. Additionally, there were concerns about limited break times during long journeys not being sufficient for passengers to refresh adequately.
Intercape Mainliner Durban Cape Town recent customer reviews
The trip was okay. Communication has room for improvement with regards to things like usb charging ports and aircon. Good trip though.
4 out of 5 stars
Zbu B M.
The ride was super comfortable, perfect customer service and on time, they just need to keep the toilet cleaner
5 out of 5 stars
Talente M.
Nice and friendly staff who help with laggage.Nice facilities like aircon,bin plastics.Travelling with intercape is like travelling with your family.
Need to improve chargers and add wifi.
The reviews highlight the friendly and accommodating nature of the drivers, who are praised for their excellent service. The buses are generally comfortable and suitable for long-distance travel. However, some users have reported issues such as delays in arrival times, non-functional charging points, inadequate toilet facilities on board, and a lack of clear announcements during stops.
Big Sky Durban Cape Town recent customer reviews
I liked the that the assistant driver was very communicative and helped to ensure that everyone drops-off where they are supposed to drop-off.
What I didn't like is that my arrival time was 3 hours and 20 minutes late to the arrival time that I was written on my ticket. There where too many stops that also is the reason the bus got delayed and making my arrival time to Cape Town late.
2 out of 5 stars
Khwezi M.
*Everything was fine except that when they announce for stops
*They must announce loud for everyone to hear
Internet connection not working
*Some of the charging points are not working
*It will be nice that your busses can have a speaker for announcements
4 out of 5 stars
Olgah N.
Too many stops via Eastern Cape. Also the charger units in the entire bus stopped working. Driver was friendly, accommodating
Based on 3021 reviews, the company was rated 2.1 stars on Busbud. Travellers were especially satisfied with the ticket access and the power outlets but often complained with the WiFi. APM WC ticket prices on this trip start at $78
Users have shared that the bus service is generally comfortable, clean, and timely with reasonable ticket prices. The drivers are praised for their good conduct. However, some reviews mention issues such as non-functional charging ports and a lack of soap or sanitizer in the toilets. Additionally, there were instances where buses did not reach destinations on time despite starting punctually.
Intercity Xpress Durban Cape Town recent customer reviews
Exceptionally bad .. the driver was rude, unprofessional and very aggressive toward his passengers, the bathroom was a mess - it was no cleaned and after people had used it there was no clean up it was left messy and filthy and deplorable ! I totally hated this experience when the kids vomited ( not mines) nobody cleaned this mess - therefore the entire bus wreaked of vomit - absolutely despicable ! i was blown away - i have never had an experience like this, and to top it off we still arrived 3 hours after the designated timeslot .. this is the worse experience i have ever had i am doubtful i will use your service again !
1 out of 5 stars
Denise G.
The drivers took long to make stops. The bus was filthy and toilet stinks, I had a very bad experience.
1 out of 5 stars
Asanda E.
It was fast and efficient, there was water in the toilet to wash hands after using toilets however there was no soap or at least sanitizer for hygiene
Frequently asked questions about travelling from Durban to Cape Town by bus
Please note that schedules, routes, or operator details shown here may be updated or vary at the time of your trip.
How much is the bus ticket from Durban to Cape Town?
The cheapest bus tickets from Durban to Cape Town start from $45. The average price for this route is around $84. Busbud recommends that you book your tickets in advance for a better chance to get the lowest possible price.
How long is the bus ride from Durban to Cape Town?
The average bus travel time from Durban to Cape Town is 1d 3h, covering a distance of 1273 km. The quickest bus can get you there in 23h 50m and is operated by Big Sky.
Which bus companies service the Durban to Cape Town route?
Several major bus companies operate on this route with 20 buses available per day, including services from Intercape, Big Sky, APM WC, Intercity Xpress.
What are the earliest and latest departure times for the bus from Durban to Cape Town?
The earliest bus departs from Durban to Cape Town at 6:15am. And the latest bus departs at 4:45pm.
What are the CO₂ emissions for the bus trip from Durban to Cape Town?
A bus trip from Durban to Cape Town generates an estimated 32 kg of CO₂, making it a highly eco-friendly travel option and a mode of travel recommended by Busbud.
What is the best bus company from Durban to Cape Town?
According to Busbud customers, the highest-rated bus company on this route is Intercape, with an average rating of 3.5 out of 5 stars based on 45204 reviews.
Which bus company has the best Wi-Fi from Durban to Cape Town?
Based on Busbud reviews, the bus company Big Sky has the highest Wi-Fi rating with a score of 1.5.
Which bus company has the best on-time performance from Durban to Cape Town?
According to Busbud traveller reviews, the most punctual bus company on this route is Big Sky, with a punctuality rating of 3.3 out of 5 stars.
Which bus company has the cleanest buses from Durban to Cape Town?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Big Sky, with a cleanliness rating of 4.1 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
01-06
$164
01-07
$154
Today
$140
01-09
$140
01-10
$116
01-11
$98
01-12
$80
01-13
$80
The cheapest trip from Durban to Cape Town was searched and found on Jan 12, 2026 with a price of $80
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Cape Town, as early as possible.
You can expect to pay from $80 to $189 for a bus ticket from Durban to Cape Town based on the last 2 days. You can expect to find the cheapest price for the trip at $80 which is on 2026-01-12.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Durban to Cape Town was searched and found on Jan 12, 2026 with a price of $80
