Users have shared mixed experiences with the bus service. Many appreciated that the buses were punctual, and some found them comfortable. However, there are consistent mentions of discomfort due to small or uncomfortable seats and maintenance issues such as dirty washrooms without toilet paper. Additionally, several reviews noted a lack of stops for food and drinks during long journeys.
FlixBus Ottawa London recent customer reviews
Terrible. Our bus was like an hour late coming into Union Station and about 15 of us missed our connection to our next stop... I tried contacting Flixbus to tell them that we were stuck behind traffic but very close to the station to see if we could get them to wait for us, but by the time we got there (5 min past the scheduled time), the bus had left. I ended up having to purchase a separate ticket for $50 because their solution was to offer a free fare the next morning at 6 am... Will not be using again.
1 out of 5 stars
Julian N.
Cheap price. Uniquely small seats on 12 c/d compared to other seats around. Other passenger blasted their phones. Lastly, the outlet did not work.
4 out of 5 stars
Dora K.
bus left early (was lots of traffic due to snow/weather conditions) and so I was stuck in traffic and missed the bus. wasn’t clear if bus would’ve been late or not.
Users have highlighted the punctuality and comfort of the bus rides, noting that all buses were on time, making their trips smooth and stress-free. While there was a mention of one instance where cleanliness could be improved, previous experiences with clean buses contributed to an overall pleasant journey.
Megabus Canada Ottawa London recent customer reviews
My last bus was dirty so I'd appreciate a cleaner bus, seats and deep clean in the crevices but other than that the previous two buses were pretty clean and ALL buses were on time. It might seem small but this made the trip especially with 2 transfers that much more enjoyable, pleasant and peaceful. No stress, everything went smoothly. It was great!
5 out of 5 stars
Lolo M.
Bus broke down and they kicked everyone off at the wrong end off London. (WhiteOaks Mall instead of Western University). I had to pay for an Uber to get home so not only was I out more $$ but was later arriving home. MegaBus abandoned their customers so now we abandon them in every aspect of this review.
1 out of 5 stars
James S.
The bus rides are very comfortable and the speed is just right.
Users have shared positive feedback about the service, highlighting reliable and caring drivers, comfortable seats, a pleasant temperature on board, and clean buses. However, there are concerns regarding the Ottawa bus station being hazardous due to boarding line-ups.
Rider Express Ottawa London recent customer reviews
I loved almost everything about the service. Only issue was that the bus was really cold.
5 out of 5 stars
Olivia Z.
Ottawa bus station is dangerous as there is lining up to board and this creates a hasard
Based on 5512 reviews, the company was rated 4 stars on Busbud. Travellers were especially satisfied with the ticket access and the staff but often complained with the WiFi. ONEX BUS ticket prices on this trip start at $76
ONEXBUS Ottawa London recent customer reviews
My bus trip from Toronto Pearson Airport (Terminal 1) to London – Downtown on October 16, 2025 was delayed by more than two hours.
It was supposed to arrive at 11:30 p.m., but I didn’t get to London until around 1:50 a.m.
The delay caused extra costs for transportation and accommodation.
1 out of 5 stars
Zihan C.
every single time I used their seervices the busses are always late, gosh! always delayed. Every single time.
2 out of 5 stars
Shajith S.
They driver was late and there was no timely communication to that. The first bus was in good condition except that the plugs were not working and I couldn't charge my phone. The second bus we transfer to did not have plugs at all and it was smelling of urine.
Frequently asked questions about travelling from Ottawa, CA to London, CA by bus
How much does a bus ticket from Ottawa to Western University cost?
The bus ticket price from Ottawa to Western University starts at $5. The best way to find cheap bus tickets from Ottawa to Western University is to book your tickets as early as possible. Prices tend to rise as your travel date approaches, so book in advance to secure the best prices!
How long is the bus ride from Ottawa to Western University?
The average travel time between Ottawa and Western University is around , although the fastest bus will take about 7h 55m.This is the time it takes to travel the 518 km that separates the two cities.
How many daily bus connections are there between Ottawa and Western University?
The number of buses from Ottawa to Western University can differ depending on the day of the week. On average, there are 29 on this route. Some buses run direct routes, while others have layovers. Simplify your bus trip from Ottawa to Western University by comparing and selecting the bus that fits you travel style and budget on Busbud.
Which bus companies travel from Ottawa to Western University?
When taking the bus from Ottawa to Western University, you can travel comfortably and safely with FlixBus, Megabus, Rider Express.
