According to customer reviews, there were several issues with the bus service. Customers experienced significant delays and longer travel times than advertised. Additionally, some customers reported inappropriate driving behavior and discomfort due to rain inside the bus.
Seats are comfortable, WiFi works most of the time. But I was initially told that my online ticket won't take me to Palomino and it was different. Also arrived 2 hours late
3 out of 5 stars
Karolina S.
Booked bus did not exist so they booked me on another bus, leaving 1 hour 45 minutes later
2 out of 5 stars
Kristina L.
It was a good ride, the seats are comfy.
But in the second bus they played a movie which was all about shooting, fighting and killing and super loud. Doesn’t help for a nice atmosphere being forced watching or listening to that. Additionally we had a 3h delay and noone ever talked about that or said sorry. I am ln vacation and not in a rush but I think there is lack of communication ;)
Based on 202 reviews, the company was rated 1.6 stars on Busbud. Travellers were especially satisfied with the ticket access and the departure location but often complained with the Wi-Fi. Almirante Padilla S.A. ticket prices on this trip start at R 371
We booked a ticket from Cartagena to Palomino. The first part would take us from Cartagena to Santa Marta, the second part from Santa Marta to Palomino. In the first part we left an hour early, bus still ended up arriving 1,5 hours later then sheduled. This meant that we already missed our connection to Palomino. Furthermore, we didn´t even go to the designated spot in Santa Marta (terminal), we stopped somewhere random at the roadside. We didn´t know how to continue our journey and neither one of the buss drivers were able to help us. We stayed at the side of the road for over an hour and a half, before finally continuing our journey. We didn´t change busses, as forseen, and didn´t know where we would end up. Eventually we arrived at Palomino with over 3,5 hours of delay and a lot of stress, not knowing wether or not we would actually make it. Even when we asked the drivers, they couldn´t answer our questions or help us. Bad experience.
According to customer reviews, there are several complaints about the bus service from Cartagena to Palomino. Customers mention that there is no direct bus available and that the journey takes longer than advertised due to multiple stops. Additionally, customers report significant delays of up to 3.5 hours upon arrival in Palomino. Some customers also express concerns about the driver's behavior, stating that they drove too fast and took risks on the road by overtaking other vehicles unsafely.
At the Busterminal no information from staff at the counter or staff in the waiting room. No information that it „was mandatorio“ to exchange at the Brasilia company desk the Online Ticket into a paper ticket
2 out of 5 stars
Firuseh G.
Without advance notice we were rebooked onto Expreso Brasilia which has a terrible reputation. Seat reservation lost and we ended up in broken seats next to the toilet whose door didn’t close and stank. Halfway through the journey they told us to get on a different bus. Nobody told the driver of that bus to stop at our stop so the bus went past without stopping. All seatbelts on both buses were missing or broken. The air-con only worked intermittently with most of its airvents broken too. If I could give zero stars I wojld
1 out of 5 stars
Jorg S.
The driver was driving too fast in compare of the road situation, he was always trying to pass another cars also when it was dangerous
Based on 1015 reviews, the company was rated 3 stars on Busbud. Travellers were especially satisfied with the departure location and the seats but often complained with the Wi-Fi. Copetran ticket prices on this trip start at R 437
Berlitur offers 5 daily departures, and you can find tickets starting at R 433. The quickest ride takes around 477. Berlitur offers a cost-effective solution to get you where you need to be.
Frequently asked questions about travelling from Cartagena, CO to Palomino by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from Cartagena to Palomino?
The cheapest bus tickets from Cartagena to Palomino start at R 301. The average price for this route is around R 424. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from Cartagena to Palomino?
The average bus journey time from Cartagena to Palomino is 5h 42m, covering a distance of 228 km. The fastest bus gets you there in 4h 57m and is operated by Unitransco.
Which bus companies service the Cartagena to Palomino route?
What is the earliest and latest departure time for the bus from Cartagena to Palomino?
The earliest bus departs from Cartagena to Palomino at 01:30. And the latest bus departs at 22:15.
What are the CO₂ emissions for the bus trip from Cartagena to Palomino?
A bus trip from Cartagena to Palomino produces an estimated 6 kg of CO₂, making it a highly eco-friendly travel option and Busbud’s recommended way to travel.
What is the best bus company from Cartagena to Palomino?
According to Busbud customers, the highest-rated bus company on this route is Expreso Brasilia, with an average rating of 3.1 out of 5 stars based on 1925 reviews.
Which bus company has the best Wi-Fi from Cartagena to Palomino?
Based on reviews on Busbud, the bus company Copetran has the best Wi-Fi rating with a score of 1.3.
Which bus company offers the most punctual service from Cartagena to Palomino?
According to Busbud traveller reviews, the most punctual bus company on this route is Copetran, with a punctuality rating of 2.3 out of 5 stars.
Which bus company has the cleanest buses from Cartagena to Palomino?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Copetran, with a cleanliness rating of 4.1 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
12/12
R 379
13/12
R 397
Today
R 383
15/12
R 396
16/12
R 401
17/12
R 401
18/12
R 401
19/12
R 393
The cheapest trip from Cartagena, CO to Palomino was searched and found on 12 Dec 2025 with a price of R 379
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Cartagena, CO to Palomino as early as possible.
You can expect to pay from R 379 to R 401 for a bus ticket from Cartagena, CO to Palomino based on the last 2 days. You can expect to find the cheapest price for the trip at R 393, which is on 2025-12-19.
The cheapest trip from Cartagena, CO to Palomino was searched and found on 12 Dec 2025 with a price of R 379
