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The drivers tried their best to meet the needs of the passengers. When it comes to my personal trip experience, I would like to thank the drivers for their attention and care. (Unfortunately, I did not ask their names so cannot mention them in this review). I was so tired and exhausted by my travel which took almost two days that I absentmindedly left one of my bags in the bus. Nonetheless, the drivers were waiting for me at the bus station in Zaporizhia in order to hand that bag to me. I appreciate such an attitude to the absentminded passenger.

Departure late for 1 hour. We changed at Lviv 2 buses, but I bought trip without changing buses. Bus is old and slowly, trip took more than 14 hours instead of 9 as was in a schedule. Very bad

Instead of 1 bus was 3 different scales. Finally I’m on a open motorway to Kyiv 8h later and walking. Bus broken. No any options. We on the road trying to catch some cars to Kyiv. I’m 64 years old. Next to me woman crying. I think we will sleep on the road… please help. Unbelievable

We started our trip on 27.05. The problem is that I and my small daughter bought bus tickets, because we saw the promissed time to be in Kyiv at 15:30 on the 28.05. It shoul be a hard but direct way. But there were 3 change of buses during our trawel and the time in a trip is awfully big. The first bus had a late stop in Ternopil where the bus was chaned and after that we had one more bus change, that why we can't reach Kiev till the comendant hours (when it is impossible to trawel in the city). Awfull situation for a small family of Ukrainian refugees! We slept 2 night in a bus and get in Kiev at 5:05 on 29.05